Privacy Policy

Welcome to CCNAGuru.com (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ccnaguru.com and use our CCNA training services in the USA and UAE.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for CCNA training courses
• Book a free consultation
• Subscribe to our newsletter
• Contact us via email, WhatsApp, or contact forms
• Participate in surveys or promotions
• Apply for career support services

This information may include:

• Name and contact information (email, phone number, location)
• Educational and professional background
• Career goals and interests
• Payment information for course enrollment
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide and manage CCNA training services
• To process registrations and payments
• To communicate with you about courses, updates, and promotions
• To personalize your learning experience
• To improve our website and services
• To send technical notices and support messages
• To respond to your inquiries and provide customer support
• To comply with legal obligations
• For career support and job referral services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operating our website, conducting business, or serving users
• Cisco Networking Academy: For official certification purposes and course administration
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• UAE & USA Partners: With your consent, for career opportunities and referrals

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Deliver relevant advertisements

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

6. International Data Transfers

As we operate in both the USA and UAE, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

7. Your Rights

Depending on your location, you may have rights regarding your personal information:

• Access and review your information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites (Cisco, CompTIA, etc.). We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the “Last Updated” date.